Accessibility & Inclusion Statement

1. Introduction

At Erica Pitt Inclusion Consulting (EPIC), inclusion and accessibility are not abstract concepts — they are central to how we work, communicate, and design services.

EPIC was founded by Erica Pitt, a woman with lived experience of disability as an autistic person with ADHD and dysautonomia - and as a parent and partner in a neurodivergent family. As a primary school teacher, she has supported students with disabilities in support and mainstream contexts. These lived and professional experiences directly inform how EPIC approaches inclusion: with care, realism, humility, and respect for the everyday realities people and organisations face.

 

2. Our commitment

EPIC is committed to providing services that are:

  • Accessible — information is shared clearly, predictably, and without unnecessary jargon

  • Inclusive — differences are understood as variations in need, communication, and participation, not deficits

  • Respectful — people are treated with dignity, autonomy, and professionalism at all times

  • Practical — recommendations are realistic, sustainable, and appropriate to context

 

3. Language and identity

EPIC uses people-first language when referring to disability wherever possible, recognising the importance of centring the person rather than the condition.

When referring to autism, EPIC intentionally uses identity-first language (e.g. autistic person), in recognition that many autistic people prefer this framing and view autism as an integral part of identity rather than something separate from the person.

EPIC respects that language preferences vary and will always seek to follow the preferences of individuals and communities wherever possible.

 

4. Accessibility in practice

EPIC actively considers accessibility in how services are delivered, including:

  • Offering remote and asynchronous options wherever appropriate

  • Using clear written communication and structured documentation

  • Allowing time for processing and reflection

  • Avoiding assumptions about capacity, behaviour, or intent

  • Welcoming clarification and adjustment requests

If you have specific access needs or communication preferences, you are encouraged to share them. EPIC will make reasonable adjustments wherever possible.

 

5. Continuous learning

Inclusion is not static. EPIC is committed to ongoing learning, reflection, and improvement, informed by current research, lived experience, and feedback from clients and communities.

If you have suggestions about how EPIC can improve accessibility or inclusion, they are always welcome.

 

6. Complaints

If you have a concern about accessibility or inclusion relating to EPIC services, you may contact us directly. Complaints will be handled in accordance with EPIC’s Complaints Handling Policy, available on its website or upon request.

If unresolved, complaints may be made to the Office of the Australian Information Commissioner (OAIC).

 

7. Review & Changes to this Statement

EPIC may update this Statement from time to time. The current version will be available on EPIC’s website or provided upon request.

 

8. Contact Us

For privacy-related enquiries, access requests, or complaints, please contact: hello@epicinclusion.com.au.

 

Erica Pitt Inclusion Consulting (EPIC)

Last updated: 11/01/2026

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