Frequently Asked Questions

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  • EPIC supports clubs and community groups to understand neurodivergent needs and adapt their programs, environments and practices in ways that are practical and sustainable.

  • EPIC works with community organisations, clubs, and programs who want to become more genuinely inclusive in practical, achievable ways.

  • EPIC is not the right fit for people seeking therapy, diagnosis, individual behaviour plans, or compliance-only “tick box” solutions.

  • No — EPIC works at the program and systems level, not with individual children or families.

  • The best first step is to submit the contact form so we can understand your needs.

  • Initially, we just need a brief description of your organisation, program, and what you’re trying to improve. Further information varies depending on service, but may include more information on context, policies and handbooks, or program documentation.

  • That’s okay — we can help you work that out together before anything is booked!

  • An Inclusion Consultation is a focused conversation to problem-solve, plan next steps, or get expert guidance without a full review.

  • An Program Design Review looks at how inclusive a specific program is, and identifies strengths and gaps.

  • An Inclusion Audit reviews how inclusive your current environment, policies and practices are, and identifies strengths and gaps.

  • No — while audits are helpful, you can book a Program Review or Consultation on their own.

  • You will receive a clear report and summary with practical recommendations, and may choose to follow up with another service if helpful.

  • No — EPIC provides non-clinical, education-based inclusion consulting only.

  • No — EPIC does not write NDIS reports, assessments, or funding evidence.

  • No — EPIC supports inclusive practice and decision-making, but does not provide legal advice or certify compliance.

  • No — EPIC supports and improves existing programs rather than creating new ones from the ground up.

  • Not at this time — EPIC provides clear recommendations and guidance, and it is the organisation’s responsibility to share and implement these with staff and volunteers.

  • EPIC services are primarily delivered online and asynchronously, allowing flexible access. Limited in-person visits may be arranged in Blacktown and the surrounding suburbs in the future where appropriate.

  • Yes — services are online and available Australia-wide.

  • Timeframes vary. After receiving intake documentation and deposit, an Inclusion Audit can take 3-5 weeks, a Program Review can take 2-4 weeks and an Inclusion Consultation can take 1-2 weeks.

  • EPIC provides bounded service packages. Pricing depends on the service and scope as well as your organisation size – please see our Services page for price ranges.